Terms of service

Terms of Service

Overview

Welcome to Mizoria. The terms “we”, “us” and “our” refer to Mizoria, operated by Bekait LLC. Mizoria operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) in order to provide a curated shopping experience.

Mizoria is powered by Shopify, which enables us to provide the Services.

These Terms of Service (“Terms”) govern your use of the Services and your rights and responsibilities when using our website or purchasing products.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

1. Access and Account

You confirm that you are at least the age of majority in your jurisdiction, and that any information you provide to us is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree not to transfer, sell, or assign your account to any third party.

2. Our Products

We strive to display product information as accurately as possible. However, we do not guarantee that product images, colors, or descriptions are fully accurate, as display may vary depending on your device.

We do not guarantee that products will meet your expectations beyond the descriptions provided.

We reserve the right to modify or discontinue products at any time without notice.

3. Orders

By placing an order, you are making an offer to purchase a product.

We reserve the right to accept or reject any order at our sole discretion, including after payment has been processed, especially in cases of suspected fraud, abuse, or high-risk activity.

Your order is only confirmed once it has been accepted and processed by Mizoria.

We may contact you using the information provided at checkout regarding your order.

4. Pricing and Billing

Prices are subject to change at any time without notice.

You agree to provide accurate billing, payment, and contact information.

You authorize us and our payment processors to charge your selected payment method for the total order amount, including taxes, shipping, and fees where applicable.

You represent that:

  • You are authorized to use the payment method

  • Payment information provided is accurate

  • You will honor all charges incurred

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once an order is handed over to the carrier, risk of loss transfers to the customer.

Proof of Delivery

Tracking confirmation showing “delivered” by the carrier to the address provided at checkout shall constitute valid proof of delivery and fulfillment.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

We are not responsible for lost, stolen, or misdelivered packages confirmed as delivered by the carrier.

6. Returns and Refunds

All returns and refunds are strictly governed by our Refund Policy.

Refunds, returns, exchanges, or replacements are only provided in accordance with that policy.

No additional guarantees, implied rights, or verbal agreements apply.

7. Fraud, Chargebacks, and Disputes

You agree not to initiate unjustified chargebacks or payment disputes without first contacting customer support to resolve the issue.

We reserve the right to:

  • Provide order information, tracking data, delivery confirmation, and communication records to payment processors, banks, or financial institutions

  • Contest and dispute any chargebacks or fraudulent claims

  • Restrict or refuse service in cases of suspected abuse or fraud

We maintain full discretion to determine whether a transaction is legitimate or fraudulent based on available evidence.

8. Shipping Responsibility

We are not responsible for delays, loss, or delivery failures caused by:

  • Carrier delays

  • Customs processing

  • Incorrect or incomplete addresses provided by the customer

  • Events outside our control

Customers are responsible for providing accurate shipping information at checkout.

9. Intellectual Property

All content on the Services, including text, images, graphics, logos, designs, and software, is the property of Mizoria or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

10. Third-Party Services

We may provide access to third-party tools or services. We are not responsible for their performance, availability, or terms.

Use of third-party services is at your own risk.

11. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you acknowledge that your data may be processed by Mizoria, Shopify, and third-party providers as described in that policy.

12. Prohibited Uses

You agree not to use the Services for any unlawful or abusive activity, including but not limited to:

  • Fraud or misrepresentation

  • Abuse of refunds or chargebacks

  • Hacking, scraping, or automated access

  • Harassment or harmful conduct

  • Misuse of the Services in any way that may harm Mizoria or others

We reserve the right to terminate or restrict access at any time.

13. Termination

We may suspend or terminate your access to the Services at any time without notice if we suspect violation of these Terms, fraud, or abuse.

You remain responsible for any outstanding payments or obligations.

14. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that the Services will be uninterrupted, error-free, or fully secure.

15. Limitation of Liability

To the fullest extent permitted by law, Mizoria and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased.

16. Indemnification

You agree to indemnify and hold harmless Mizoria, Shopify, and related parties from any claims, damages, or liabilities arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of any applicable law or third-party rights

17. Refund Policy Priority

In the event of any conflict between these Terms and our Refund Policy, the Refund Policy shall prevail with respect to returns, refunds, and product eligibility.

18. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, where Bekait LLC is registered.

19. Changes to Terms

We may update these Terms at any time. Continued use of the Services after updates constitutes acceptance of the revised Terms.

20. Contact Information

For questions about these Terms, contact us at:

📧 support@mizoria.com
📍 Bekait LLC – 30 N Gould St Ste R, Sheridan, WY 82801